Last updated: April 23, 2026 · Effective: April 23, 2026
This summary is provided for convenience only. The full Terms below are the controlling agreement.
These Terms of Service ("Terms") form a binding agreement between you ("you," "your," or "Customer") and eggsy.ai ("eggsy," "we," "us," or "our") governing your access to and use of the eggsy.ai website, application, APIs, and related services (collectively, the "Services").
By creating an account, clicking “I agree,” connecting a third-party integration, or otherwise accessing the Services, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Services.
If you are entering these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and “you” refers to that entity.
eggsy.ai provides AI-powered virtual employees that perform business tasks autonomously or under your supervision, including but not limited to:
Specific features, limits, and integrations vary by plan and may change. We may add, modify, or discontinue features with reasonable notice.
Many features depend on you connecting third-party accounts (e.g., Google, Microsoft 365, Meta, LinkedIn, X, TikTok, YouTube, Twilio, HubSpot, Salesforce, Calendly, Slack, WordPress, Shopify, Webflow, Stripe).
When you authorize an integration via OAuth or an API key, you expressly grant eggsy.ai and its AI employees permission to access, read, write, send, post, publish, schedule, delete, transcribe, or otherwise act on your behalf within the OAuth scopes you approve, until you revoke that access.
You are solely responsible for:
You agree not to use the Services in a way that violates the rules of any connected third-party platform, including but not limited to:
We may suspend integrations or your account if a third-party platform notifies us of, or we reasonably suspect, a violation.
You may revoke any integration at any time from Settings > Integrations or directly within the connected platform's account settings. Upon revocation we will cease use and delete cached data within the timelines stated in our Privacy Policy.
You agree not to use the Services to do any of the following, and not to permit anyone using your account to do so:
The Services are not designed for, and you may not use them for, the following without our prior written consent and only with appropriate safeguards:
Violations of this Acceptable Use Policy may result in suspension or termination without refund, and you may be liable to us and to affected third parties for any damages caused.
AI-generated content, recommendations, lead scores, summaries, transcripts, and translations (collectively, “AI Output”) are provided as is. AI Output may contain errors, omissions, biases, hallucinations, or content that is inaccurate, misleading, offensive, or out of date.
AI Output is nota substitute for professional advice. You must not rely on AI Output as legal, medical, financial, tax, accounting, regulatory, or investment advice. SAGE's contract review feature is an aid, not a legal opinion, and does not create an attorney-client relationship.
You agree to review AI Output before publishing, sending, or relying on it. By default the Services require your approval. If you enable auto-pilot or auto-publishing, you accept full responsibility for the resulting content and actions.
As between you and us, you own the AI Output generated for your workspace, subject to (a) the underlying terms of any model provider, and (b) the fact that AI may produce similar output for different users; we make no warranty that any AI Output is unique, original, or non-infringing.
The Services are offered on free, monthly, quarterly, and annual plans. Prices and feature limits are as posted at eggsy.ai/#pricing at the time of purchase.
Paid subscriptions automatically renew at the end of each billing cycle (monthly, quarterly, or annually) at the then-current rate, until cancelled. By subscribing, you authorize Stripe to charge your payment method for the recurring fee on each renewal date.
We may change prices with at least 30 days' notice via email. Changes take effect at your next renewal. Continued use after the effective date constitutes acceptance.
If a payment fails, we will retry and notify you. Persistent non-payment may result in downgrade to the free tier or suspension of paid features. You remain responsible for outstanding amounts.
Except as required by law or under our 7-day money-back guarantee for new paid subscribers (where applicable), all fees are non-refundable. No refund is given for partial billing periods, unused agent capacity, or downgrades.
Fees are exclusive of taxes. You are responsible for all VAT, GST, sales, and other applicable taxes. Where we are required to collect tax (e.g., EU VAT MOSS, US sales tax in nexus states), it will be added to your invoice.
Some features (e.g., extra workspaces, additional phone numbers, premium voice minutes, additional AI tokens, lead-data lookups) may incur usage-based fees beyond the base subscription. These are billed monthly in arrears.
You may cancel at any time from Settings > Billing. Cancellation takes effect at the end of your current billing period. You retain access to paid features until then; thereafter your account reverts to the free tier (or is closed if no free tier applies).
We may suspend or terminate your account, with or without notice, if:
On termination: (a) your right to use the Services ends immediately; (b) we revoke your OAuth tokens; (c) you may export your data within 30 days using the data export tool; (d) after 30 days we may permanently delete your data in line with our retention schedule; (e) accrued payment obligations and provisions that by their nature should survive (IP, confidentiality, indemnity, liability limits, dispute resolution) survive termination.
The Services, including the website, application, AI agent designs, names (NOVA, MAX, HUNTER, ALEX, ARIA, SAGE), avatars, prompts, models, codebase, documentation, and the eggsy.ai brand, are owned by eggsy.ai and protected by copyright, trademark, trade-secret, and other laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Services in accordance with these Terms.
You retain ownership of all content you upload, submit, or generate through the Services (“Customer Content”). You grant us a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, process, and display Customer Content solely to provide the Services to you.
If you submit feature requests, ideas, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without obligation or attribution.
“eggsy.ai”, the eggsy.ai logo, and the names of our AI employees are our trademarks. You may not use them without our prior written consent except for nominative fair use.
If you believe content on the Services infringes your copyright, send a notice complying with 17 U.S.C. § 512(c)(3) to dmca@eggsy.ai. We respond to valid notices and may terminate the accounts of repeat infringers.
Our processing of personal data is governed by our Privacy Policy. Where we process personal data of EU/UK/Swiss data subjects on your behalf, our standard Data Processing Agreement (DPA), which incorporates the EU Standard Contractual Clauses, is incorporated into these Terms by reference and is available on request to dpo@eggsy.ai.
The Services interoperate with many third-party services. We do not control and are not responsible for their availability, accuracy, content, terms, or practices. Your use of a third-party service is governed by that provider's own terms (e.g., Google Terms of Service, Meta Platform Terms, LinkedIn User Agreement, Stripe Services Agreement, Twilio Acceptable Use Policy). You are responsible for complying with them.
If a third-party provider changes its API, pricing, or terms in a way that limits or removes a feature, we may modify or discontinue the affected feature without liability.
We aim for high availability but do not guarantee uninterrupted access. The Services are provided on an “as available” basis. We may perform maintenance, suspend, or modify the Services at any time. We will use reasonable efforts to provide advance notice of planned downtime.
Beta features are clearly labeled and are provided without any commitment of availability, performance, or backward compatibility. We may discontinue beta features at any time without notice.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES AND ALL AI OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.
We do not warrant the accuracy, reliability, completeness, or timeliness of any AI Output, lead data, transcript, translation, or other content delivered through the Services.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL EGGSY.AI OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; ANY LOSS OF PROFITS, REVENUE, GOODWILL, USE, OR DATA; ANY BUSINESS INTERRUPTION; OR ANY COST OF SUBSTITUTE GOODS OR SERVICES, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.
Some jurisdictions do not allow the exclusion of certain warranties or limitation of certain damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless eggsy.ai and its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
These Terms are governed by the laws of the State of Delaware, USA (or, where required by mandatory consumer-protection law, the law of your country of residence), without regard to conflict-of-laws principles.
Before filing any claim, you agree to contact us at legal@eggsy.ai and attempt in good faith to resolve the dispute informally for at least 60 days.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, in English. The seat of arbitration is Wilmington, Delaware. Judgment on the award may be entered in any court of competent jurisdiction.
You and eggsy.ai agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.
Either party may bring suit in court for injunctive or other equitable relief to protect its intellectual-property or confidential information.
EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
You represent that you are not located in, under the control of, or a national of any country embargoed by the US, EU, UK, or UN, and that you are not on any government list of restricted parties (e.g., OFAC SDN, EU consolidated list, UK sanctions list). You agree to comply with all applicable export-control, anti-bribery, and anti-corruption laws (including the FCPA and UK Bribery Act).
Each party may receive non-public information from the other (“Confidential Information”). The receiving party agrees to use Confidential Information only to perform under these Terms and to protect it with the same degree of care as its own confidential information (and not less than reasonable care). Confidential Information does not include information that is or becomes publicly available without breach, was independently developed, or was rightfully received from a third party.
We may update these Terms from time to time. Material changes will be communicated via email and/or in-app notice at least 30 days before they take effect. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms. If you do not agree, you must stop using the Services and may cancel your subscription.